Unmatched technical expertise. Practical support. Real progress.
Get coaching, training, and network support from pioneers shaping the discipline of improvement science.
Our Services
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Improvement Science Incubator
Learn to use improvement tools and methods to achieve meaningful change.
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Improvement Coaching Institute
Build in-house coaching capability to guide teams and sustain improvement work.
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Advance Fellowship
Strengthen analytic, design, and leadership abilities for complex improvement work.
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Design Improvement Networks
Architect, launch, and advance improvement networks that achieve measurable results across organizations.
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Strategic Advising & Speaking
Advise and inspire leaders, align strategy, and accelerate improvement across systems.
Case Studies
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System Improvement Leads Innovating for Student Excellence Network
Building systems that make student goals visible—and achievable.
Education
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Target CLAB Zero
When systems learn together, patient harm can be reduced at scale.
Healthcare
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Helping Families Initiative
Building the foundations for learning in a complex family support system.
Social Welfare
Build confidence using improvement tools and methods to tackle real problems of practice.
Improvement Science Incubator
Overview
Who It's For: Teams eager to learn how to apply improvement science to a real problem of practice.
How It Helps: Gives teams a clear method, shared language, and disciplined habits that make improvement doable.
What We Ask: Three months of short cycles, collaborative team participation, and a real problem you’re ready to learn from.
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The Improvement Science Incubator introduces teams to the core methods and tools of improvement science.
Between sessions, participants apply improvement strategies to a real problem of practice. Coaches help guide the work, offer an outside perspective, and support teams as they test ideas in a safe-to-learn environment.
**The Improvement Science Incubator can also be offered to organizations that want to train multiple teams around shared priorities. Teams build a common language for improvement while addressing problems in their own contexts. Contact us directly to learn more about this option and organizational pricing.
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This course is for teams who are new to improvement science or looking to build a solid foundation in its core tools and routines.
Participants should work on challenges directly connected to their school, district, or organization. We recommend enrolling full teams rather than individuals, and identifying a project sponsor who can remove barriers and help protect time for the work.
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The course includes four virtual convenings—three workshops and a final session for sharing progress—supported by coaching and regular team huddles between meetings.
Participation requirements: Attendance at all workshops; completion of assigned readings; regular huddles with your team; completion of an improvement project aligned to course expectations.
Participants who meet these requirements will receive a certificate of completion.
The cost of the course is X per person.
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The heart of the course is a real improvement project that serves as your “learning lab.” Teams use the project to apply new methods, test ideas, and track progress in a manageable time frame.
Projects may evolve in the early weeks, but teams should identify a focus and a project sponsor before the course begins. Sponsors help protect time, remove barriers, and ensure alignment with organizational priorities.
Teams may:
Coach a school, district, or organizational group through an improvement effort, or
Lead an improvement project within their own context.
Projects should be meaningful but small enough to move forward over the four-month program. Coaches will help teams scale large ideas into manageable aims.
Examples of Projects:
Decrease suspension rates for students with disabilities in two middle schools.
Team: 3 district staff (participants), 2 principals, 2 counselors
Reduce the number of long-term English learners in two elementary schools.
Team: 2 coaches (participants), 2 principals, 2 teachers
Improve internal processes for responding to district service requests.
Team: 4-member support organization team (participants)
Strengthen student sense of belonging in a middle school.
Team: 1 district staff member (participant), 1 senior leader, 1 principal, 1 counselor, 1 teacher
Improvement Coaching Institute
Build in-house capability to guide teams and sustain improvement work.
Overview
Who It's For: Organizations developing internal coaches who can lead teams through disciplined learning and change.
How It Helps: Strengthens coaching moves, data fluency, and facilitation skills—so coaches support teams with clarity and confidence.
What We Ask: One year of improvement science practice on a real project with seven sessions (3 in-person, 4 virtual sessions) with virtual coaching support in between.
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The course includes seven sessions (three in-person and four virtual), with coaching support between meetings. Participants will complete an improvement project that lets them apply the theory and methods in a real context.
They may either coach a district or school team through an improvement project or lead a project within their own organization. The project should be strategically important and scoped to be completed within the 10-month program.
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The Improvement Coaching Institute is for individuals who already know the basics of improvement science and have used the core tools. It’s not intended for beginners.
The course is designed for people who work directly with districts or schools.
We recommend sending at least two participants from your organization to support shared learning. You may register up to five.
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This course is rigorous and will require a meaningful time commitment. Building new skills takes practice and reflection, so supervisors must protect time for participants to engage fully. We understand this is a significant investment and may not be the right moment for everyone, so please consider your capacity before enrolling.
Participation requirements: Attendance at all sessions; completion of assigned readings, homework assignments and an improvement project. Those who do meet these expectations will receive a certificate of completion.
The cost of the course is $8,000 per team (2-5 people).
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The core learning experience is completing an improvement project that lets participants apply course ideas in a real context. Participants—working individually, in pairs or triads, or as an organizational team—will either coach a school, district, or organization through an improvement project or lead one within their own organization.
Projects often evolve in the first months of the course, but we strongly recommend identifying your team before the course begins.
Examples from past participants:
Decrease suspension rates for students with disabilities across two middle schools.
Team: 3 district staff (participants), 2 principals, 2 counselors
Reduce the number of long-term English learners in two elementary schools.
Team: 2 coaches (participants), 2 principals, 2 teachers
Improve internal processes for responding to district service requests.
Team: 4-member support organization team (participants)
Strengthen student sense of belonging in one middle school.
Team: 1 district staff member (participant), 1 senior leader, 1 principal, 1 counselor, 1 teacher
Advance Fellowship
Strengthen analytic, design, and leadership abilities for complex improvement work.
Overview
Who It's For: Experienced improvers ready to expand their capability and take on more complex system challenges.
How It Helps: Sharpens analytic tools, strengthens design judgment, and deepens leadership practices that support cross-team coherence.
What We Ask: A real organizational challenge, time for structured reflection, and willingness to test and refine advanced methods.
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The program is designed for individuals who coach or lead improvement initiatives and want to deepen their skills. It includes six virtual two-day workshops, with occasional virtual lab sessions in between. Each workshop focuses on one of the following core topics:
Analyzing variation using statistical process control methods
Developing a strong starting theory of improvement
Building a measurement system for improvement projects
Designing a testing strategy
Planned experimentation and factorial thinking, complex use of PDSA cycles
Introduction to spread and scale
Throughout the course, participants will apply new methods to their ongoing projects and create artifacts that demonstrate their understanding. Faculty will review this work and provide detailed feedback.
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This program is for individuals with significant experience designing, coaching, and building capability for continuous improvement within their organization or networks.
Participants may include graduates of the Improvement Coaching Institute or those with substantial project-based experience and comparable methodological training.
It is also well suited for people who want to deepen their understanding of advanced improvement methods while learning alongside others committed to this work.
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This course is rigorous and requires a significant time commitment. Building advanced skills takes practice and reflection, so supervisors must protect time for participants to engage fully. We know this is a substantial personal and organizational investment and may not be the right fit for everyone right now. Please consider your capacity before enrolling.
Enrollment in the Advanced Fellowship requires attending all workshops, completing a full portfolio, and meeting all course expectations. Participants who do not fulfill these requirements will not receive a certificate of completion.
The cost of the course is $10,000 per person.
Technical Requirements:
Participants will need statistical software to complete some assignments. The following options are compatible with Excel:
PC Users
QI Charts (Cost: $109): https://pipproducts.com/qicharts;
QI Macros (Cost: $375): https://www.qimacros.com/;
Mac Users
QI Macros (Cost: $375): https://www.qimacros.com/
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Portfolio artifacts and guidelines for completion will be introduced throughout the course. A sampling of artifacts individuals will be expected to produce are listed below:
A storyboard of the most mature improvement project completed to date for which the participant was a team member or coach.
Shewhart charts applied to project specific data, complete with interpretation.
A driver diagram depicting the starting theory for a proposed project, including documentation of steps carried out to create the artifact.
Architect, launch, and advance improvement networks that achieve measurable results across organizations.
Improvement Network Design
Our Services
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Who It’s For:
Funders, agencies, and network leaders launching a new improvement network or refining the design of an existing one.How It Helps:
Clarifies the network’s purpose, partners, and improvement strategy. Together we design the structures, roles, and rhythms—such as learning routines, measurement approaches, and coordination mechanisms—that help diverse organizations learn and improve together.What We Ask:
Clarity about the problem you want the network to address, participation from key decision-makers, and a willingness to think carefully about how partners will learn together over time.
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Who It’s For:
Network leads and backbone teams who want a thought partner as they launch, lead, and evolve an improvement network.How It Helps:
Provides ongoing strategic guidance to help leaders navigate real challenges—maintaining alignment, strengthening learning routines, adapting strategy, and sustaining momentum as the network grows.What We Ask:
Regular opportunities to reflect together, openness to testing new approaches, and access to the artifacts, routines, and data that shape the network’s work.
Improve with expert guidance.
Fill out the form to tell us about your project.
Advise and inspire leaders, align strategy, and accelerate improvement across systems.
Strategic Advising & Speaking
Our Services
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Who It’s For: Organizations, agencies, and funders tackling complex challenges that require coordinated improvement across teams or systems.
How It Helps: Builds the structures, roles, and learning rhythms that help people work in sync while adapting to real-world conditions.
What We Ask: Clear priorities, active engagement, and a willingness to test, learn, and improve together.
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Who It’s For: Organizations and networks seeking an external lens to understand progress, strengthen alignment, and remove barriers.
How It Helps: Offers a disciplined, supportive review process that highlights bright spots, clarifies challenges, and identifies actionable next steps.
What We Ask: Access to artifacts, data, key routines, and willingness to reflect together.
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Who It’s For: Leaders guiding improvement efforts across teams, schools, systems, or organizations.
How It Helps: Strengthens leadership practices that hold coherence, build capability, and sustain improvement through change.
What We Ask: Regular coaching sessions, openness to reflection, and a real leadership challenge to anchor the work.
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Who It’s For: Conferences, organizations, and networks looking to explore how improvement science can support meaningful change across systems.
How It Helps: Brings practical insight and real-world examples that help leaders and teams see how improvement works in practice and how it can strengthen their own efforts.
What We Ask: A clear sense of the audience and goals for the session, along with openness to reflection, dialogue, and shared learning.description
Improve with expert guidance.
Fill out the form to let us know how we can support your work.
Work with cross-system improvement experts.
We learn from great teams every day. We can’t wait to meet yours.